Built from the ground up for home care — not a residential system with the labels changed. Service Users, not residents. Access & Safety, not room numbers. Lone Worker safety with GPS check-ins that would have no equivalent in a residential home.
The Community modules
Carers are out on their own, in someone else's home. The platform reflects that reality — from key safe codes to GPS check-ins to the fact that visits are discrete, not one continuous shift.
Built from the ground up for domiciliary care. Service users — not residents. Access & Safety, My Round, My Day, Comms Log and Concerns — designed around the realities of home care.
Safety you can prove. GPS check-ins every 60 minutes, automatic escalation at 30 minutes overdue, and a full audit trail of every check-in.
Staff scheduling built for the operational realities of care — shifts, leave, swaps, open shifts.
Carers check in every 60 minutes with GPS. Overdue check-ins alert coordinators immediately with last known location. After 30 minutes overdue, the manager is notified by the system. If a commissioner asks how you manage lone worker risk, you show them the audit trail.
Check in every 60 min
GPS recorded each time
Overdue check-in
Alert with last known location
Coordinator dashboard
Overdue carers surfaced
Manager notified
After 30 minutes overdue
Inside Community
Real screens from the Community module. Every screenshot here is from the live platform — no mock-ups, no marketing gloss.
Community Dashboard
Your operational picture of the day — visits, needs attention, visit completion, lone worker safety, and a live visit feed.
Service Users
The client list — using the language of home care throughout. Search, filter, and see the essentials at a glance.
Client Profile — Access & Safety
No equivalent in residential care. Key safe codes, access notes, doorbell instructions — so a new carer covering a round has everything they need.
Care Package, Care Requirements & Body Map
Commercial detail, structured care needs, and skin/pressure-area findings — all reached from within the client profile.
My Round & My Day
The carer's worklist. My Round is the simple view. My Day is the richer one — with address, phone, and Access details expander on every visit.
Lone Worker Safety
GPS check-in, escalation, and audit trail. Safety you can prove — not just safety you claim.
Why domiciliary providers choose CIAP
Residential software gets relabelled for domiciliary care all the time. CIAP Community doesn't — it was designed from the ground up for the way home care actually operates.
Check-ins, escalation, and audit trail. Rare in a general-purpose system.
Live Visit Feed and Needs Attention row surface problems before they escalate.
Key safe codes and access notes belong in the system — not in a text message.
Book a Community demo
Tell us about your service and what you want to explore. We'll arrange a focused walkthrough of CIAP Community — with real data, on real domiciliary workflows.
Please do not include service users' names, health information or other confidential personal data in this enquiry.
We'll arrange a focused walkthrough of the modules most relevant to your service.
Please do not include residents' names, health information or other confidential personal data in this enquiry.